How to get help at conda-forge

You could connect with us via Gitter, GitHub Issues or Mailing List. We would be happy to hear from you!

Gitter

If you are just starting out with conda-forge and/or feel completely lost, we recommend getting in touch through Gitter. Our community members will direct you to the proper documentation and/or help you via the chat.

GitHub issues

You can open issues at staged-recipes to request a new package or to report a problem with staged-recipes itself (our port of entry to conda-forge).

Or you can open an issue about a specific package at the package feedstock via https://github.com/conda-forge/<PACKAGE-NAME>-feedstock/issues

When opening issues, be sure to:

  • Try a new environment first following conda-forge install instructions.

  • Always open a new one when an issue is closed. In the packaging world symptoms may be similar but the causes are usually very different.

  • Fill in the required information. Without the output of conda list and conda info -a the team cannot debug the problem.

You can open issues at conda-forge.github.io for long threads involving infrastructural, architectural or ecosystem wide discussions. Please note that some of these discussions will be turned into policy via the CFEP process.

Mailing list

You can subscribe to our Mailing List and post your queries there. The mailing list is a secondary home for long threads about the ecosystem.